Shipments and returns

Packages are generally dispatched within one day after receipt of payment and are shipped via DHL. Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Boxes are amply sized and your items are well-protected.

Products are originally intended for sale in Germany. Therefore, most of the labelling on the product packages is in German only.

We are shipping directly from our warehouse in Germany. 


Shipping costs


 Shipping cost

       Shipping Providers

      Asia     19.00 €     Air Parcel (Standard)
  Middle East    19.00 €     Air Parcel (Standard)
  North America    19.00 €     Air Parcel (Standard)

Asia: Singapore, Malaysia, Indonesia, Thailand, Taiwan, China, South Korea, Japan
Middle East: Saudi Arabia, United Arab Emirates
North America: USA, Canada


Shipping charges will be calculated automatically during checkout, once you enter your country for delivery.

Delivery to countries outside the EU are VAT-free. The customer is responsible for any applicable import duties, taxes and fees.




You will be able to cancel your order before your order is shipped. Therefore, please reply to your order confirmation e-mail.